Contact Us & Customer Service

At Travelers Club Luggage we stand behind the quality, value, and innovation of our products. Email cs@travelersclub.com or call 714-523-8808 Ext. 100 with any questions and product concerns.

5-Year Limited Warranty

All Travelers Club luggage is covered for 5 years from the date of purchase against defects in materials and workmanship. This applies to every brand we sell, including Travelers Club, Wrangler, kensie and Scotch & Soda.

What we do: if a covered item fails because of a manufacturing defect, we will repair it or replace it with the same or a comparable model.

How to make a claim: email cs@travelersclub.com or call 714-523-8808 Ext. 100. Include your order number or proof of purchase and photos of the problem. We will tell you the next steps.

Warranty service is available in the continental United States.

Returns: you can return any new, unused item within 120 days of delivery for a full refund. 

Retailers & Distributors

Interested in carrying Travelers Club or partnering on a program? We’d love to connect.

• Wholesale & Distribution Inquiries: sales@travelersclub.com (Please include your company name, location(s), sales channels, and estimated volumes.)

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